Contact us

We'd love to hear from you! Whether you have questions about our outdoor, home and gardening products, need assistance with an order, or simply want to share your feedback, our customer service team is here to help.

GENERAL INQUIRIES

For questions about products, orders, shipping, or returns:

Email: cevmoin@zohomail.cn

We strive to respond to all inquiries within 24-48 business hours.

CUSTOMER SERVICE HOURS

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday - Sunday: Closed

ORDER SUPPORT

If you have questions regarding an existing order, please include your order number in your email so we can assist you more efficiently.

RETURNS & EXCHANGES

For return or exchange requests, please include your order number and the reason for your return. Our team will guide you through the process.

PRODUCT & GARDENING ADVICE

Not sure which product is right for your outdoor space or garden? Our team is happy to offer guidance on selecting the right items for your home, patio, balcony, or garden.

WHOLESALE & BULK ORDERS

For wholesale inquiries or bulk order requests, please contact us with details about your requirements and we will get back to you promptly.

PRESS & MEDIA

For press inquiries, media collaborations, or influencer partnerships, please reach out to us with your proposal.

FEEDBACK & SUGGESTIONS

We value your feedback! If you have suggestions on how we can improve our products or services, please let us know. Your input helps us serve you better.

FAQ

Before contacting us, you may want to check our FAQs page for quick answers to common questions.

Email: cevmoin@zohomail.cn

Website: www.cevmoin.com

We look forward to hearing from you!